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Shipments are processed Monday through Friday, excluding holidays.
Business days for shipping carriers are Monday through Friday, excluding holidays observed by that carrier.
UPS Next Day Early AM and Saturday Delivery options are available. To arrange for a special shipment request please e-mail [email protected] or call 1.800.357.9800
We are required to collect and remit sales tax in the following states. Remittance of any taxes on orders shipped outside of these states is the responsibility of the purchaser.
Effective October 1, 2019, the State of Maryland will be imposing an Excise Tax on all tobacco products sold by online retailers to Maryland customers. See Maryland House Bill 1301. Please note that this excise tax is in addition to the Maryland sales/use tax already imposed on tobacco products sold to Maryland customers.
The Maryland Excise Tax rate will differ depending on the type of tobacco product sold:
For more details on the Maryland Excise Tax, review the law here.
Effective October 16, 2019, the State of Ohio will be imposing an Excise Tax on all tobacco products delivered to Ohio customers. See Ohio Code 5743.62 Please note that this excise tax is in addition to the Ohio use tax already imposed on tobacco products delivered to Ohio customers.
The Ohio Excise Tax rate will differ depending on the type of tobacco product purchased:
For more details on the Ohio Excise Tax, review the law here.
The Commonwealth of Pennsylvania imposes an Excise Tax on “small cigars” shipped to customers based in Pennsylvania. Specifically, small cigars weighing 4lb per 1000 or less, not in carton packs, and not containing 20 to 25 sticks per pack will be taxed at $0.13 per cigar.
Please note, we cannot ship to Pennsylvania customers any small cigars weighing 4lb per 1000 or less packed in cartons that contain 20 to 25 sticks per pack.
All in-Stock orders received by 3pm ET will ship the same day.
Please consult the "Estimated Delivery" date in your cart for the most accurate information based on the shipping method you've selected.
PO Boxes, APO/FPO addresses, and US Territories will ship via USPS and may incur additional delivery times. Upgrade options are not available.
While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to:
Due to Connecticut State Regulations, we do not ship the following products to Connecticut addresses:
While we require all purchasers to be over 21 years of age, Delaware’s Title 30 Chapter 53 requires us to:
Due to Maine State Regulations, we do not ship the following products to Maine addresses:
Due to Maryland State Regulations, we cannot ship little cigars to Maryland residents.
Due to Massachusetts State Regulations, we do not ship any Flavored Tobacco products to Massachusetts addresses.
CIGAR.com does not ship products to South Dakota.
CIGAR.com does not ship products to Utah.
Due to Washington State regulations, we cannot ship little cigars or loose tobacco to Washington residents.
Expedited delivery options to Alaska and Hawaii are available for an additional charge. See shipping prices above for further information.
Due to FAA regulations, expedited services are not available. These items will ship via USPS Parcel Post and may incur additional delivery time, up to 3 weeks in some cases.
These items will ship via ground/freight services and may incur additional delivery time. Some items may also incur additional shipping charges which will be disclosed on the product info page. Delivery may not be available to PO Boxes, APO/FPO, and US Territories for certain items.
UPS Next Day Early AM and Saturday Delivery options are available. Contact customer service to arrange for a special shipment request or call Toll Free: 800.357.9800.
We know you want your order yesterday, and we strive to be the fastest and most reliable shippers in the business. Shipping takes up to 8 business days from date of shipment (not including weekends or holidays).
Online inventory is updated regularly. If an item is not immediately available, it will ship the moment it becomes available by our Saver Shipping method. We cannot be held responsible for UPS errors, or other delays out of our control. (Please note: for urgent and extremely time-sensitive requests, please call or email a representative to ensure availability before submitting your order, as certain items marked 'available' can sometimes sell out in the same day.)
We are serious about cigars. We are dedicated to earning your trust and loyalty every day.
Your 100% satisfaction is our mission. Should you ever have a less than satisfactory experience,
we will replace or refund your purchase unconditionally. Rest assured, you are in good hands at CIGAR.com.
We guarantee it!