Shipments are processed Monday through Friday, excluding holidays.
Business days for shipping carriers are Monday through Friday, excluding holidays observed by that carrier.
UPS Next Day Early AM and Saturday Delivery options are available. To arrange for a special shipment request please e-mail email@example.com or call 1.800.357.9800
We are required to collect and remit sales tax in the following states. Remittance of any taxes on orders shipped outside of these states is the responsibility of the purchaser.
Effective October 1, 2019, the State of Maryland will be imposing an Excise Tax on all tobacco products sold by online retailers to Maryland customers. See Maryland House Bill 1301. Please note that this excise tax is in addition to the Maryland sales/use tax already imposed on tobacco products sold to Maryland customers.
The Maryland Excise Tax rate will differ depending on the type of tobacco product sold:
- Premium cigars will be taxed at 15% of the wholesale price, which would equate to an average retail price increase of 7-9%.
- Pipe tobacco will be taxed at 30% of the wholesale price, which would equate to an average retail price increase of 15-20%.
For more details on the Maryland Excise Tax, review the law here.
Effective October 16, 2019, the State of Ohio will be imposing an Excise Tax on all tobacco products delivered to Ohio customers. See Ohio Code 5743.62 Please note that this excise tax is in addition to the Ohio use tax already imposed on tobacco products delivered to Ohio customers.
The Ohio Excise Tax rate will differ depending on the type of tobacco product purchased:
- Most premium cigars (and all pipe tobacco) will be taxed at 17% of the wholesale price, which would equate to an average retail price increase of 8-11% with a maximum of fifty two cents ($.52) per premium cigar.
- Most little cigars with a filter or tip will be taxed at 37% of the wholesale price, which would equate to an average retail price increase of 25-30%
For more details on the Ohio Excise Tax, review the law here.
In-Stock orders received by the shipping cutoff time (typically 3:00pm ET) will ship the same day Monday through Friday.
PO Boxes, APO/FPO addresses, and US Territories will ship via USPS and may incur additional delivery times. UPGRADE OPTIONS ARE NOT AVAILABLE.
Expedited delivery options to Alaska and Hawaii are available for an additional charge. See shipping prices above for further information.
CIGAR.com does not ship products to South Dakota or Utah.
Due to FAA regulations, expedited services are not available. These items will ship via USPS Parcel Post and may incur additional delivery time, up to 3 weeks in some cases.
These items will ship via ground/freight services and may incur additional delivery time. Some items may also incur additional shipping charges which will be disclosed on the product info page. Delivery may not be available to PO Boxes, APO/FPO, and US Territories for certain items.
UPS Next Day Early AM and Saturday Delivery options are available. Contact customer service to arrange for a special shipment request or call Toll Free: 800.357.9800.
We know you want your order yesterday, and we strive to be the fastest and most reliable shippers in the business. We will process all in-stock orders that are received by 3:00pm ET for same day shipping from our warehouse in Pennsylvania. Shipping takes up to 8 business days from date of shipment (not including weekends or holidays).
Online inventory is updated regularly. If an item is not immediately available, it will ship the moment it becomes available by our Saver Shipping method. We cannot be held responsible for UPS errors, or other delays out of our control. (Please note: for urgent and extremely time-sensitive requests, please call or email a representative to ensure availability before submitting your order, as certain items marked 'available' can sometimes sell out in the same day.)
When storing, shipping, and transporting your cigars, humidification is a concern. CIGAR.com relies on Water Pillows to guarantee our cigars remain fresh in transit. Water Pillows are extremely absorbent and come packaged in a permeable material that releases moisture to maintain an ideal environment for your cigars. Simply dipping it in distilled water activates the pillow for up to 30 days. Best of all, each Water Pillow has a long life span so they can be reused.
Fresh cigars delivered to your door is what we're all about at CIGAR.com. As part of our commitment to providing our clients with the best possible service, all orders for single cigars and most sampler packs are shipped with Water Pillow technology, free of charge. Additionally, if you're giving cigars as gifts, they will remain fresh until the special occasion. CIGAR.com is the only dealer providing this service. That's the CIGAR.com difference!