Shipping Information

• CIGAR.com does not sell products to anyone under the age of 21.
• CIGAR.com does not ship products to Utah.
• Due to Maryland State regulations, we cannot ship little cigars to Maryland residents.
• Due to Washington State regulations, we cannot ship little cigars or loose tobacco to Washington residents.
• Shipments to Colorado residents are subject to Total Retail Delivery Fees of $0.27 per sale. For additional details, go to: Retail Delivery Fee | Department of Revenue - Taxation
• Shipping delivery times are estimates and are not guaranteed unless otherwise noted.
• Certain items, such as over-sized merchandise, may require additional shipping charges.
• Any such charges will be noted during the checkout process prior to submitting your order.

Shipments are processed Monday through Friday, excluding holidays. 

Business days for shipping carriers are Monday through Friday, excluding holidays observed by that carrier. 

Special Requests and Urgent Delivery Options

UPS Next Day Early AM and Saturday Delivery options are available. To arrange for a special shipment request please e-mail [email protected] or call 1.800.357.9800

Terms and Conditions

• In-stock items only
• Continental US only
• Over-sized items (e.g. large humidors) & HAZMAT items (e.g. butane) must ship ground parcel services

Sales Taxes

We are required to collect and remit sales tax in the following states. Remittance of any taxes on orders shipped outside of these states is the responsibility of the purchaser.

• Alabama
• Arizona
• Arkansas
• California
• Colorado
• Connecticut
• Florida
• Georgia
• Hawaii
• Idaho
• Illinois
• Indiana
• Iowa
• Kansas
• Kentucky
• Louisiana
• Maine
• Maryland
• Massachusetts
• Michigan
• Minnesota
• Mississippi
• Nebraska
• New Jersey
• New Mexico
• New York
• Nevada
• North Carolina
• North Dakota
• Oklahoma
• Ohio
• Pennsylvania
• Rhode Island
• South Carolina
• South Dakota
• Tennessee
• Texas
• Vermont
• Virginia
• Washington
• Washington DC
• West Virginia
• Wisconsin
• Wyoming

Excise Tax

As you may know, certain states have recently begun to impose excise taxes on tobacco products sold by online retailers. CIGAR.com collects excise taxes on your purchases as required by law. Please note that such tobacco excise taxes are in addition to applicable sales or use taxes, if any. 

Maryland

Effective October 1, 2019, the State of Maryland is imposing an excise tax on all tobacco products sold to Maryland customers. 
The Maryland Excise Tax rate will differ depending on the type of tobacco product sold:

• Premium cigars will be taxed at 15% of the wholesale price.

• Pipe tobacco will be taxed at 30% of the wholesale price.

For more details on the Maryland Excise Tax, review the law  here. 

Michigan

Effective January 1, 2022, the State of Michigan is imposing an excise tax on all cigars sold to Michigan customers. Cigars are taxed at 32% of the wholesale price, with a maximum excise tax of fifty cents ($.50) per cigar. 

For more details on the Michigan excise tax, please review  this link.

North Carolina 

Effective July 1, 2022, the State of North Carolina is imposing an excise tax on all cigars sold to North Carolina customers. Cigars are taxed at 12.80% of the wholesale price, with a maximum excise tax of thirty cents ($.30) per cigar.

For more details on the North Carolina excise tax, please review here. 

Ohio 

Effective October 16, 2019, the State of Ohio imposes an excise tax on all tobacco products delivered to Ohio customers.
The Ohio excise tax rate differs depending on the type of tobacco product purchased: 

• Most premium cigars (and all pipe tobacco) will be taxed at 17% of the wholesale price, with a maximum of fifty-three cents ($.58) per premium cigar.

• Most little cigars with a filter or tip will be taxed at 37% of the wholesale price.

For more details on the Ohio Excise Tax, review the law  here. 

Pennsylvania

The Commonwealth of Pennsylvania imposes an excise tax on “small cigars” shipped to customers in Pennsylvania. Specifically, small cigars weighing 4lb per 1000 or less, not in carton packs, and not containing 20 to 25 sticks per pack are taxed at $0.13 per cigar. (Please note, we cannot ship to Pennsylvania customers any small cigars weighing 4lb per 1000 or less packed in cartons that contain 20 to 25 sticks per pack).

Loose or pipe tobacco is taxed at 55 cents ($0.55) per ounce, with a minimum excise tax of 66 cents ($0.66) per package. 

South Dakota 

Effective January 1, 2022, the State of South Dakota is imposing an excise tax of 32% of the wholesale price on all cigars shipped to customers in South Dakota. SD continues to prohibit the shipping of all other tobacco products.

For more details on the South Dakota excise tax, please review this link.

Virginia

Effective July 1, 2022, the Commonwealth of Virginia is imposing an excise tax on all retail sales of cigars and pipe tobacco to Virginia customers. Cigars are taxed at 20% of the wholesale price, while pipe tobacco is taxed at 10% of the wholesale price.

For more details on the Virginia excise tax, please review here. 

Shipping Order Cutoff Time

All in-Stock orders received by 3pm ET will ship the same day.

Please consult the "Estimated Delivery" date in your cart for the most accurate information based on the shipping method you've selected. 

Delivery Service Carriers

• Free and Saver Shipping will be delivered via UPS and/or USPS. Delivery addresses must be able to receive packages from either carrier.
• Saturday, Next Day, 2 Day, 3 Day, and Ground will be delivered via UPS.
• Priority Mail is delivered via USPS.

PO Boxes, APO/FPO, US Territory Shipments

PO Boxes, APO/FPO addresses, and US Territories will ship via USPS and may incur additional delivery times. Upgrade options are not available.

State Restrictions

California

While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to:

• Confirm your delivery of tobacco products by telephone call after 5PM PT the day prior to shipment
• Obtain the signature of a person 21 years of age or order before completing the delivery.
• In order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California.

Connecticut

Due to Connecticut State Regulations, we do not ship the following products to Connecticut addresses:

• Small Cigars (Weighing 3lb per 1000 or less)

Delaware

While we require all purchasers to be over 21 years of age, Delaware’s Title 30 Chapter 53 requires us to:

• Receive and store age verification documents in order to sell a tobacco product to you. We have partnered with Veratad Age and Identity Verification Solutions to safely and securely store your information. This is a one-time process and the information will only be used to comply with your state’s requirements.
• Obtain the signature of a person 21 years of age or order before completing the delivery.
• Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to Delaware.

Maine

Due to Maine State Regulations, we do not ship the following products to Maine addresses:

• Cigars with Homogenized/HTL Wrappers
• Small Cigars (Weighing 3lb per 1000 or less)
• Pipe Tobacco

Maryland

 Due to Maryland State Regulations, we cannot ship little cigars to Maryland residents.

Massachusetts

Due to Massachusetts State Regulations, we do not ship any Flavored Tobacco products to Massachusetts addresses.

Utah

CIGAR.com does not ship products to Utah.

Washington State

Due to Washington State regulations, we cannot ship little cigars or loose tobacco to Washington residents.

Alaska and Hawaii

Expedited delivery options to Alaska and Hawaii are available for an additional charge. See shipping prices above for further information.

HAZMAT items (such as butane)

Due to FAA regulations, expedited services are not available. These items will ship via USPS Parcel Post and may incur additional delivery time, up to 3 weeks in some cases.

Oversized items (such as large humidors)

These items will ship via ground/freight services and may incur additional delivery time. Some items may also incur additional shipping charges which will be disclosed on the product info page. Delivery may not be available to PO Boxes, APO/FPO, and US Territories for certain items.

Special Requests and Urgent Delivery Options

UPS Next Day Early AM and Saturday Delivery options are available. Contact customer service to arrange for a special shipment request or call Toll Free: 800.357.9800.

When should I expect my order?

We know you want your order yesterday, and we strive to be the fastest and most reliable shippers in the business. Shipping takes up to 8 business days from date of shipment (not including weekends or holidays).

Online inventory is updated regularly. If an item is not immediately available, it will ship the moment it becomes available by our Saver Shipping method. We cannot be held responsible for UPS errors, or other delays out of our control. (Please note: for urgent and extremely time-sensitive requests, please call or email a representative to ensure availability before submitting your order, as certain items marked 'available' can sometimes sell out in the same day.)

Tracking My Order

• You can check shipment status by using the My Account link found on each page. 
• Orders ship from our warehouse located in Bethlehem, PA.