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CIGAR.com Hello Friend,

Hello Friend,

Welcome to Cigar.com: The Home for Cigar Enthusiasts. In 1996, at the early stages of online shopping, we saw the need to bring a full-service tobacconist to the comfort of your home. Beginning with a couple college kids, a dream, and a spare room worth of inventory, Cigar.com has grown tremendously since those early days. With time a lot has changed, but one thing remains the same – service is our number one focus. We do not rest until you are 100% satisfied. We are not here to collect orders, we are here to service your every cigar need and build a long-standing relationship. We want to be someone you can count on at all times.

With over 50 million cigars housed in our enormous state-of-the-art facility in Bethlehem, PA, we are proud to offer a cigar selection that is second to none. If you are looking for something in particular, chances are we have it ready and available to ship today. Looking for a deal? We offer routine email and web specials on the industry’s best brands. Not sure what you are looking for? Consider shopping our extensive list of cigar samplers or joining our customer-favorite Cigar of the Month Club. Bottom line, if you want it, we are here to help you find it. It doesn’t end there. Every great tobacconist has a great lounge. For over 10 years, we have hosted the industry leading Cigar.com Forum. Be sure to join, even if it’s only to eavesdrop on what real cigar enthusiasts think about all the latest blends. If you want to the scoop on Cigar.com, you don’t have to take our word for it. Ask our customers on the forum.

It’s been an amazing journey at Cigar.com. We now have boots on the ground 365 days a year in Central America working directly with the leading factories to ensure we are ahead of the competition. We also have a large team at home that is dedicated to cigars and tobacco. Our people don’t sell cigars, we live and breathe cigars. It’s our goal to be your one-stop shop for your every cigar need. If you’ve been a loyal customer, thank you from the bottom of our hearts. If not, we would relish the opportunity to show you the Cigar.com difference first-hand. With that said, it is time for a cigar!

         









Sincerely,



WHO IS CIGAR.COM?

Cigar.com is a premium cigar retailer with a strong emphasis on product knowledge and customer satisfaction. Catering to thousands of enthusiasts each day, we provide a simple, hassle-free shopping experience by phone or online. We’re not just your average website, at Cigar.com when you contact us by phone or email you are assigned an account manager that will service your needs for the long haul. We are a tobacconist with great selection, service, speed, and freshness, and our mission is to earn your trust and loyalty each and every day. Cigar.com: The Home for Cigar Enthusiasts.


WHY SHOP AT CIGAR.COM

  • SERVICE — Cigar.com provides impeccable customer service. We are a simple, hassle-free shopping experience supported by cigar experts whom are ready to assist you.
  • SELECTION — Cigar.com carries a wide and deep selection of cigars. We devotedly track down the new, the hard-to-find, and the out-of-the-ordinary cigars to stock in our humidor. If you don’t see it here, just ask and we’ll track it down or offer a spot-on alternative.
  • VALUE — We pride ourselves on offering competitive pricing on the industry’s best brands. On top of that we stand behind our product 100%. We are not satisfied until you are satisfied.
  • KNOWLEDGE — Our staff are among the most knowledgeable tobacconists in the industry when it comes to the cigar process and all our cigar brands have to offer, and we pass on our expertise to our customers daily.
  • SPEED — Cigar.com bends over backwards to ship orders quickly. We keep you from waiting. In fact, all orders placed before 3pm ET will ship out the same day.
  • FRESHNESS — Our number one goal is to provide you with the freshest cigars and highest quality product every time you order. Any cigars taken out of their factory-sealed packaging (singles, samplers, etc.) are packaged with a humidification device to keep them fresh in transit.

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