dennisking:Every time you call in on your Ccom order, I suggest saying "All Hail the Beard" before you hang up. It's like a secret handshake.
TatuajeVI:I purchased mine directly from the website. I didn't think to look anywhere else, lol.
jlmarta:Plus, the guy who runs the place, Dave, I think his name is, will bend over backward to help a customer in any way he can. In addition to my beads, I bought an adjustable hygrometer from him and, when I couldn't get it to calibrate properly, he sent me another one to replace it - free. He's a very acommodating guy and looks out for us cigar folk. Marty
TheShaun:A quick note about Heartfelt. If you've read my thread about low humidity issues, you know I've had a few questions. So I fire off an email to David at Heartfelt this morning (Saturday), I explain what's going on and that my humi is seasoned and seals well. He emails back with in minutes asking if my hygro is calibrated. I reply that I have salt tested it several times. Again, within minutes he replies saying that he's finds salt testing to be somewhat hit or miss, and tells me he's sending me a calibration kit. He just offers to send me a kit for free! and tells me to contact him once I've checked my hygro with it. I'm going to wind up having to buy more beads, or a new hygro, or both, and I'd be very hard pressed not to give him my business. And all on a Saturday. I wasn't expecting a reply until Monday at the earliest.