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Oliva Serie O Maduro

Last post 04-10-2011, 6:10 PM by jfaciane. 36 replies.
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  • Re: Oliva Serie O Maduro

     03-18-2010, 2:26 PM

    Krieg:
    I wonder what jerk gifted you a bogus cigar! That guy must be a real @ss!
    Ummm, maybe you should re-read his post. It was part of a six pack sampler from Oliva.

    I was NOT contending that someone gifted him a SH!T stick on purpose or anything. Some people know nothing about cigars and how they should be handled. I thought he may have aquired it thru a source such as that. Apparently it was thru a sampler which is why I suggested he try to contact Oliva direct.




  • Re: Oliva Serie O Maduro

     03-18-2010, 3:27 PM

    JZ
    laker1963:
    Krieg:
    I wonder what jerk gifted you a bogus cigar! That guy must be a real @ss!
    Ummm, maybe you should re-read his post. It was part of a six pack sampler from Oliva.

    I was NOT contending that someone gifted him a SH!T stick on purpose or anything. Some people know nothing about cigars and how they should be handled. I thought he may have aquired it thru a source such as that. Apparently it was thru a sampler which is why I suggested he try to contact Oliva direct.
    Krieg was the jerk! LOL. It was my xmas present. The curved nature of the stick gives new meaning to smoking a "j".
  • Re: Oliva Serie O Maduro

     03-18-2010, 5:23 PM

    JZ:
    laker1963:
    Krieg:
    I wonder what jerk gifted you a bogus cigar! That guy must be a real @ss!
    Ummm, maybe you should re-read his post. It was part of a six pack sampler from Oliva.

    I was NOT contending that someone gifted him a SH!T stick on purpose or anything. Some people know nothing about cigars and how they should be handled. I thought he may have aquired it thru a source such as that. Apparently it was thru a sampler which is why I suggested he try to contact Oliva direct.
    Krieg was the jerk! LOL. It was my xmas present. The curved nature of the stick gives new meaning to smoking a "j".
    Well then I stand on what I said. Write Oliva.




  • Re: Oliva Serie O Maduro

     03-19-2010, 8:02 AM

    laker1963:
    JZ:
    laker1963:
    Krieg:
    I wonder what jerk gifted you a bogus cigar! That guy must be a real @ss!
    Ummm, maybe you should re-read his post. It was part of a six pack sampler from Oliva.

    I was NOT contending that someone gifted him a SH!T stick on purpose or anything. Some people know nothing about cigars and how they should be handled. I thought he may have aquired it thru a source such as that. Apparently it was thru a sampler which is why I suggested he try to contact Oliva direct.
    Krieg was the jerk! LOL. It was my xmas present. The curved nature of the stick gives new meaning to smoking a "j".
    Well then I stand on what I said. Write Oliva.
    i doubt Oliva would do anything just for one cigar.
    "Long ashes my friends"
  • Re: Oliva Serie O Maduro

     03-19-2010, 1:39 PM

    Krieg:
    laker1963:
    JZ:
    laker1963:
    Krieg:
    I wonder what jerk gifted you a bogus cigar! That guy must be a real @ss!
    Ummm, maybe you should re-read his post. It was part of a six pack sampler from Oliva.

    I was NOT contending that someone gifted him a SH!T stick on purpose or anything. Some people know nothing about cigars and how they should be handled. I thought he may have aquired it thru a source such as that. Apparently it was thru a sampler which is why I suggested he try to contact Oliva direct.
    Krieg was the jerk! LOL. It was my xmas present. The curved nature of the stick gives new meaning to smoking a "j".
    Well then I stand on what I said. Write Oliva.
    i doubt Oliva would do anything just for one cigar.
    Then you wouldn't sit down and craft a letter which would entice them to do just that. I would. Oliva does not want to send out such an abomination to one of "their best customers for years now" because that might cause me to look for a new stadard and to talk to my freinds about the whole situation on the MANY online forums related to cigars that I would name and let them know I visit often.

    If done properly, the amount of bad publicity and the idea that they were going to lose at least one full time customer if not more, would be enough to warrant replacing at LEAST this one cigar. I think.




  • Re: Oliva Serie O Maduro

     03-19-2010, 3:31 PM

    JZ
    laker1963:
    Krieg:
    laker1963:
    JZ:
    laker1963:
    Krieg:
    I wonder what jerk gifted you a bogus cigar! That guy must be a real @ss!
    Ummm, maybe you should re-read his post. It was part of a six pack sampler from Oliva.

    I was NOT contending that someone gifted him a SH!T stick on purpose or anything. Some people know nothing about cigars and how they should be handled. I thought he may have aquired it thru a source such as that. Apparently it was thru a sampler which is why I suggested he try to contact Oliva direct.
    Krieg was the jerk! LOL. It was my xmas present. The curved nature of the stick gives new meaning to smoking a "j".
    Well then I stand on what I said. Write Oliva.
    i doubt Oliva would do anything just for one cigar.
    Then you wouldn't sit down and craft a letter which would entice them to do just that. I would. Oliva does not want to send out such an abomination to one of "their best customers for years now" because that might cause me to look for a new stadard and to talk to my freinds about the whole situation on the MANY online forums related to cigars that I would name and let them know I visit often.

    If done properly, the amount of bad publicity and the idea that they were going to lose at least one full time customer if not more, would be enough to warrant replacing at LEAST this one cigar. I think.
    I'm going to send them some feedback. Hopefully knowing that some substandard products are making it out of the factory will help in the future with quality control. I dont expect them to send out a replacement stick which isnt a big deal, things happen sometimes. I not looking for a handout, but on the other hand I wouldnt turn them away! Hopefully they'll be receptive to some critism, I know I would if I were a business owner.
  • Re: Oliva Serie O Maduro

     03-19-2010, 3:49 PM

    • Joined on 07-14-2009
    • Maryland USA
    • Posts 865
    • Top 100 Contributor
    Olivas are in my favs ande they have never disappointed. I would venture it was a poorly humidified stik.
    JUST ANOTHER DAY IN PARADISE...
  • Re: Oliva Serie O Maduro

     03-19-2010, 7:35 PM

    JZ
    My humi is 68% at 67 - 70 degrees. I check it everyday. Plus, none of my other cigars are in that condition. It may have been an issue elsewhere prior but I doubt it. All of the others in the set look good and the ones Ive smoked were great.
  • Re: Oliva Serie O Maduro

     03-24-2010, 4:05 PM

    JZ
    Well Jose Oliva sent me an email himself which meant a lot to me. The fact that he took time out of his busy schedule to acknowledge my existence was awesome. It bodes well for the company.
  • Re: Oliva Serie O Maduro

     03-24-2010, 5:09 PM

    Well...what'd he say???
    Favorites are in my bio
  • Re: Oliva Serie O Maduro

     03-24-2010, 5:17 PM

    JZ
    In a nut shell he said that he appreciated the feedback and that it truly helps to hear about issues that the consumer encounters. I have a 6 sampler replacement being sent to me. Truly a company with pride. I sent them a picture as well.
  • Re: Oliva Serie O Maduro

     04-26-2010, 7:43 PM

    JZ
    To be fair I thought I would share my latest experience with the Oliva O maduro. This one came as a replacement from Jose Oliva himself. Immediately I noticed that the wrapper was flawless which was already better than the first. I fired it up and was quite suprised on how good it really was meant to be. Good flavors of wood, nice burn and draw. I'm glad I was able to try this one again. I smoked it while reading the book Lone Survivor which made for a nice and relaxing afternoon.
  • Re: Oliva Serie O Maduro

     04-26-2010, 8:04 PM

    • Joined on 03-21-2010
    • St. John, Indiana
    • Posts 256
    • Top 500 Contributor
    Glad it ended well. I had one (my only one) a week or so ago. Very impressed with it. I was reading another forum a while back where Steve Saka (Drew Estate president) replied directly to a person complaining about a Livga Privada No.9, offering him some sticks. It's nice to see these guys realy care about their customers and are concerned about their product.
  • Re: Oliva Serie O Maduro

     04-27-2010, 8:57 AM

    JZ:
    To be fair I thought I would share my latest experience with the Oliva O maduro. This one came as a replacement from Jose Oliva himself. Immediately I noticed that the wrapper was flawless which was already better than the first. I fired it up and was quite suprised on how good it really was meant to be. Good flavors of wood, nice burn and draw. I'm glad I was able to try this one again. I smoked it while reading the book Lone Survivor which made for a nice and relaxing afternoon.
    Good deal, glad you had a good experience, just wait till you try that V! It will sneak up on you...
    "Long ashes my friends"
  • Re: Oliva Serie O Maduro

     04-27-2010, 9:30 AM

    • Joined on 03-01-2010
    • Kansas City, MO
    • Posts 216
    • Top 500 Contributor
    I smoke Oliva products of all shapes and sizes regularly and have never had an issue like this! I would get in touch with wherever you purchased it & see what they have to say for themselves. If it was a Ccom purchase, I KNOW The Beard will make it right by you.


    The truth may not always be popular... but it IS always right.
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